Frequently Asked Questions
Everything you need to know about your MIA Shoes experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. Since fit can vary by style, we recommend checking the specific measurements for sneakers, heels, and boots before purchasing.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, MIA Shoes ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my leather and suede shoes?
To maintain the quality of your shoes, we recommend using a weather-protectant spray before the first wear and cleaning leather with a damp cloth or specialized suede brush.