Returns & Exchanges
At MIA Shoes, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original packaging and tags are intact to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and secure it to your package.
Package and Ship
Place the unworn shoes in their original box and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing